Buyer Experience with Customer Centric Inbound Processes – Lessons Learned
Good customer experience comes from customer centric inbound processes. Your handling of inbound calls has a profound impact on customers. Make it a positive one.
Tag Archives: Inbound Inquiries
Why Aren’t All Inbound Inquiries Created Qualified?
In my previous post, Should You Disqualify Inbound Inquiries?, we looked at valid reasons for disqualifying inbound inquiries. Since I believe that disqualifying is healthy for an organization, I thought I’d answerRead More…