“Elisa came to us with a strong recommendation of expertise, professionalism and work ethic, and we were not disappointed…. Elisa was invaluable in telling us what to look for and what pitfalls to avoid…. I would highly recommend her to any other
Steve E. Puckett, Senior Vice President, Customer Analytics
“My company is involved in an area known as Customer Relationship Management. Our challenge was two-fold.
First, we needed an effective way to manage both clients and prospects. We needed to be able to accumulate and organize critical data, manage an opportunity pipeline and have effective communication in our widely dispersed sales team. Secondly, we needed to build an internal sales/lead generation team from the ground up. To do this we needed to select and install a sales force automation system, hire and train a lead generation team, and install procedures to manage the organization.
Finally, we needed to get all of this done in a very short timeframe. We believe this task required the services of a professional with experience in accomplishing these tasks, and that is what led us to Elisa.
Elisa came to us with a strong recommendation of expertise, professionalism and work ethic, and we were not disappointed. She immediately developed an RFP process for system selection and began to gather internal data on our systems requirements. We quickly narrowed the field to four vendor candidates, observed presentations and made our final selection. During this process, Elisa was invaluable in telling us what to look for and what pitfalls to avoid.
While this process was underway, Elisa was also interviewing candidates for the lead generation team. I think she must have looked at several hundred resumes in the process. Eventually, she was able to identify several quality individuals who were eventually hired, and we have been pleased with the results of their early efforts.
I doubt we would have been successful in this endeavor without her assistance, and I would highly recommend her to any other organization facing challenges similar to those of our company.”
Steve E. Puckett, Senior Vice President